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Frequently Asked Questions

What sectors or customers does Distributed Energy focus on?

Distributed Energy mostly works with medium or large businesses that use a lot of power, like factories or large buildings. These businesses usually pay more for electricity, so we can offer them cheaper rates with solar power, helping them save money and cut down on pollution.

Some places we’ve helped with solar include car dealerships, hospitals, universities, malls, schools, and factories. We also help with government and big residential projects, but those aren’t our main focus.

What regions are Distributed Energy primarily focused on deploying solar power?

We work in countries in Africa, India, and the Middle East. Our goal is to bring more clean energy to these regions.

Why should I switch to solar with Distributed Energy?

There are two main reasons:

  • It’s easy for you – We take care of everything: designing, paying for, building, and running the solar plant. You can focus on your business, and we will focus on ours – solar energy.
  • You’ll save money – Our rates for solar power are cheaper than what you usually pay for electricity. You should save at least 15% on your electricity bills.
How many projects did DE complete till now? Can we
have the opportunity to view the installations physically?

Yes, you are welcome to view our sites with enough notice. We need to seek permission from our customers before we can visit. We have solar installed in over 100 sites across India and Africa.

Can you also show us how it impacted the
power savings from the projects DE completed?
Like electricity bills of any customer before and after
the installations.

Yes, we can show you examples of how much our customers saved on their electricity bills before and after installing solar panels. We can share real case studies, though we respect customer privacy.

What are the warranties and guarantees provided on the solar panels from DE?

Normally, the panels we buy come with a 10-year product warranty and a 20-year generation guarantee. For the rest of the equipment, e.g., the inverters, they are normally covered for the duration of the contract. We also retain some spare parts at the site for the duration of the contract.

What type of projects does Distributed Energy primarily fund?

Distributed Energy funds solar projects for businesses that have an energy consumption requirement equivalent to 50 kW – 20 MW. The minimum and maximum may vary depending on the location of the plant, business needs, and financial details of the business.

Our funding structure normally involves three options:

  • Power Purchase Agreements (PPAs)
  • Operating Leases
  • Loans
I am a commercial/industrial sector business owner –
what are the steps I need to take to have my
solar financed by Distributed Energy?

Before we start working on your project, we need to check if it’s possible both technically and financially. Here’s what we need from you:

  • Your electricity bills from the past two years.
  • Audited financial documents showing how your business has been doing for the past two years.
  • The location of your site (like a Google Maps link).

With this information, we can give you a rough idea of the project cost – a budgetary proposal. If everything looks good and you agree, we’ll arrange a visit to your site and start planning. Construction usually starts within one month after we sign the final agreement and can be done in 3 to 8 months depending on the project’s size.

What does Distributed Energy do when setting up a solar project?

We handle everything from paying for the project to designing, building, and maintaining the solar plant while you’re using it. This means you don’t have to worry about much—we do most of the work.

How long does it take to get a solar plant running?

After we check if your project is possible and if you agree, it takes about 1 to 2 weeks to sign the paperwork. Depending on how big the project is, the solar plant can be running within 2 to 10 months.

What happens if I need to repair my roof after installing solar panels?

If the repair is small and doesn’t affect the solar panels much, it’s no problem. After we install the panels, we’ll check to make sure there’s no damage. If you need to fix something that’s not caused by the solar panels, it’s your responsibility.

Will Distributed Energy fix any roof problems caused
by the solar panels?

Yes, if any roof problems are caused by the solar panels, we’ll fix them. But general roof maintenance is your responsibility.

After the solar panels are installed, where do you get the water supply for cleaning? Is it from our premises or
you as a supplier get your own source of water for the cleaning purpose?

We usually use water from your premises to clean the solar panels. That means you will need to provide us with water access close to the solar plant.

What if you don’t provide enough power or I can’t use it because my business is closed?

Our agreement includes rules for what happens if we don’t provide enough power or if your business shuts down. Both sides are protected by the contract.

Will I only pay for the power I use?

If we sign a Power Purchase Agreement (PPA), you only pay for the amount of power generated. We make sure you use all the power we generate so nothing is wasted. If you sign a lease, you pay a set amount, no matter how much power is used.

Do I need to pay a deposit before the solar plant is set up?

Yes, we usually ask for a deposit of 3 to 6 months’ worth of your electricity bills. We give this back to you at the end of the agreement, as long as there were no problems during the contract.

How do you decide the price of solar power?

We aim to save you at least 15% on your electricity costs. Depending on the electricity rates in your area, you could save even more. We also give you different price options based on how long the agreement is. Longer contracts might offer bigger discounts, but shorter ones help you save more in the long run.

Is it better for me to invest in a solar plant myself or to have you finance it?

You’re an expert in your business, and we’re experts in ours. You know your core activities—whether it’s selling cars, processing food oil, running a cinema, or managing a university. You’d prefer to invest in your business, not tie up funds in energy. We can finance, install, and operate the solar plant, and you only pay us if you save money. While running your own plant might save a bit more, it comes with challenges like managing the operations. Let us handle that for you.

Can DE buy back solar plants and lease (or sell power)
them back to the business?

Yes, it’s possible if the plant is in good condition and under 5 years old. We’d need:

  • 12 months of generation data,
  • your electricity bills for the past year, and
  • a bill of materials for the installation.

Often, there’s a gap between expected capital and the installation’s quality or current market recovery rates. However, if we align on these factors, we can proceed with a buyback and lease arrangement for existing solar plants.

Can solar power work by itself? Do we need other sources
of power?

Solar power can’t work by itself—it needs help from the grid, a battery, or a generator. If you want to go off-grid, you’ll need solar plus a battery or a generator to keep everything running.

What’s the minimum power I need to buy, and
what will you provide?

We agree on a minimum amount of power we’ll provide and that you’ll use. The only thing that can affect this is bad weather or problems with the local electricity grid.

Does Distributed Energy pay for insurance during installation?

Yes, we cover the insurance for the solar equipment while it’s being installed and during the time of our agreement.

How long does it take for us as a customer to expect the savings on power from the time of installation of Solar?

Once the solar panels are installed and we have the relevant approvals, you should start seeing savings on your electricity bill in the next billing cycle. The exact savings will depend on how much energy your solar system produces, but you should see a direct cash impact right away.

What sectors or customers does Distributed Energy focus on?

Distributed Energy mostly works with medium or large businesses that use a lot of power, like factories or large buildings. These businesses usually pay more for electricity, so we can offer them cheaper rates with solar power, helping them save money and cut down on pollution.

Some places we’ve helped with solar include car dealerships, hospitals, universities, malls, schools, and factories. We also help with government and big residential projects, but those aren’t our main focus.

What regions are Distributed Energy primarily focused on deploying solar power?

We work in countries in Africa, India, and the Middle East. Our goal is to bring more clean energy to these regions.

Why should I switch to solar with Distributed Energy?

There are two main reasons:

  • It’s easy for you – We take care of everything: designing, paying for, building, and running the solar plant. You can focus on your business, and we will focus on ours – solar energy.
  • You’ll save money – Our rates for solar power are cheaper than what you usually pay for electricity. You should save at least 15% on your electricity bills.
How many projects did DE complete till now? Can we
have the opportunity to view the installations physically?

Yes, you are welcome to view our sites with enough notice. We need to seek permission from our customers before we can visit. We have solar installed in over 100 sites across India and Africa.

Can you also show us how it impacted the
power savings from the projects DE completed?
Like electricity bills of any customer before and after
the installations.

Yes, we can show you examples of how much our customers saved on their electricity bills before and after installing solar panels. We can share real case studies, though we respect customer privacy.

What are the warranties and guarantees provided on the solar panels from DE?

Normally, the panels we buy come with a 10-year product warranty and a 20-year generation guarantee. For the rest of the equipment, e.g., the inverters, they are normally covered for the duration of the contract. We also retain some spare parts at the site for the duration of the contract.

What type of projects does Distributed Energy primarily fund?

Distributed Energy funds solar projects for businesses that have an energy consumption requirement equivalent to 50 kW – 20 MW. The minimum and maximum may vary depending on the location of the plant, business needs, and financial details of the business.

Our funding structure normally involves three options:

  • Power Purchase Agreements (PPAs)
  • Operating Leases
  • Loans
I am a commercial/industrial sector business owner –
what are the steps I need to take to have my
solar financed by Distributed Energy?

Before we start working on your project, we need to check if it’s possible both technically and financially. Here’s what we need from you:

  • Your electricity bills from the past two years.
  • Audited financial documents showing how your business has been doing for the past two years.
  • The location of your site (like a Google Maps link).

With this information, we can give you a rough idea of the project cost – a budgetary proposal. If everything looks good and you agree, we’ll arrange a visit to your site and start planning. Construction usually starts within one month after we sign the final agreement and can be done in 3 to 8 months depending on the project’s size.

What does Distributed Energy do when setting up a solar project?

We handle everything from paying for the project to designing, building, and maintaining the solar plant while you’re using it. This means you don’t have to worry about much—we do most of the work.

How long does it take to get a solar plant running?

After we check if your project is possible and if you agree, it takes about 1 to 2 weeks to sign the paperwork. Depending on how big the project is, the solar plant can be running within 2 to 10 months.

What happens if I need to repair my roof after installing solar panels?

If the repair is small and doesn’t affect the solar panels much, it’s no problem. After we install the panels, we’ll check to make sure there’s no damage. If you need to fix something that’s not caused by the solar panels, it’s your responsibility.

Will Distributed Energy fix any roof problems caused
by the solar panels?

Yes, if any roof problems are caused by the solar panels, we’ll fix them. But general roof maintenance is your responsibility.

After the solar panels are installed, where do you get the water supply for cleaning? Is it from our premises or
you as a supplier get your own source of water for the cleaning purpose?

We usually use water from your premises to clean the solar panels. That means you will need to provide us with water access close to the solar plant.

What if you don’t provide enough power or I can’t use it because my business is closed?

Our agreement includes rules for what happens if we don’t provide enough power or if your business shuts down. Both sides are protected by the contract.

Will I only pay for the power I use?

If we sign a Power Purchase Agreement (PPA), you only pay for the amount of power generated. We make sure you use all the power we generate so nothing is wasted. If you sign a lease, you pay a set amount, no matter how much power is used.

Do I need to pay a deposit before the solar plant is set up?

Yes, we usually ask for a deposit of 3 to 6 months’ worth of your electricity bills. We give this back to you at the end of the agreement, as long as there were no problems during the contract.

How do you decide the price of solar power?

We aim to save you at least 15% on your electricity costs. Depending on the electricity rates in your area, you could save even more. We also give you different price options based on how long the agreement is. Longer contracts might offer bigger discounts, but shorter ones help you save more in the long run.

Is it better for me to invest in a solar plant myself or to have you finance it?

You’re an expert in your business, and we’re experts in ours. You know your core activities—whether it’s selling cars, processing food oil, running a cinema, or managing a university. You’d prefer to invest in your business, not tie up funds in energy. We can finance, install, and operate the solar plant, and you only pay us if you save money. While running your own plant might save a bit more, it comes with challenges like managing the operations. Let us handle that for you.

Can DE buy back solar plants and lease (or sell power)
them back to the business?

Yes, it’s possible if the plant is in good condition and under 5 years old. We’d need:

  • 12 months of generation data,
  • your electricity bills for the past year, and
  • a bill of materials for the installation.

Often, there’s a gap between expected capital and the installation’s quality or current market recovery rates. However, if we align on these factors, we can proceed with a buyback and lease arrangement for existing solar plants.

Can solar power work by itself? Do we need other sources
of power?

Solar power can’t work by itself—it needs help from the grid, a battery, or a generator. If you want to go off-grid, you’ll need solar plus a battery or a generator to keep everything running.

What’s the minimum power I need to buy, and
what will you provide?

We agree on a minimum amount of power we’ll provide and that you’ll use. The only thing that can affect this is bad weather or problems with the local electricity grid.

Does Distributed Energy pay for insurance during installation?

Yes, we cover the insurance for the solar equipment while it’s being installed and during the time of our agreement.

How long does it take for us as a customer to expect the savings on power from the time of installation of Solar?

Once the solar panels are installed and we have the relevant approvals, you should start seeing savings on your electricity bill in the next billing cycle. The exact savings will depend on how much energy your solar system produces, but you should see a direct cash impact right away.

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